Effective Date: June 28, 2026
Website: ecpipelines.com
Company: East Coast Pipelines, also referred to in this policy as “East Coast Pipelines,” “we,” “us,” or “our.”
Contact:info@ecpipelines.com|781-267-5091
East Coast Pipelines is working to make ecpipelines.com accessible and usable for visitors of all abilities. Our goal is to provide a website experience that is clear, navigable, readable, and reasonably compatible with common assistive technologies.
We aim to substantially conform to the Web Content Accessibility Guidelines, currently targeting WCAG 2.2 Level AA, with WCAG 2.1 Level AA as our practical minimum baseline where applicable.
Our Accessibility Approach
Accessibility is addressed through website structure, content, code, navigation, forms, contrast, keyboard access, readable language, image descriptions, and ongoing review. We do not rely on an accessibility overlay or widget as a substitute for proper website accessibility work.
Our accessibility efforts may include:
- Clear page structure and headings.
- Readable text and sufficient spacing.
- Keyboard-accessible navigation where reasonably possible.
- Visible focus indicators for interactive elements.
- Alternative text for meaningful images.
- Proper labels for forms and form fields.
- Reasonable color contrast.
- Accessible button and link text.
- Reduced reliance on images of text.
- Support for browser zoom, responsive layouts, and optional pinch-to-zoom on mobile.
- Review of public-facing pages, forms, menus, service pages, and contact paths.
Accessibility is an ongoing process. We continue to review and improve the website as pages, tools, content, forms, scripts, and third-party services change.
Accessibility Controls
This website may provide accessibility controls or user display options to help visitors adjust the experience in their browser. These controls may include options such as:
- Text size adjustments.
- High contrast display.
- Reduced motion.
- Underlined links.
- Enhanced keyboard focus.
- Optional pinch-to-zoom on mobile and tablet.
- Reset to default settings.
These controls are intended to support usability. They do not replace proper accessibility practices in the website's code, structure, and content. Pinch-to-zoom is off by default for a fixed mobile layout; you can turn it on here if you prefer browser zoom on a phone or tablet. The site also respects browser and system preferences such as prefers-reduced-motion where implemented in our layout and components.
Third-Party Content and Tools
Some parts of the website may use third-party tools or embedded services, such as maps, videos, analytics tools, form tools, review widgets, advertising scripts, privacy tools, or other external services.
We do not fully control the accessibility of third-party platforms or embedded content. However, we make reasonable efforts to select, configure, and present third-party tools in a way that supports accessibility where practical.
If a third-party feature creates an accessibility barrier, contact us and we will make reasonable efforts to provide the information or service through an accessible alternative.
If a feature is blocked by your cookie choices, you may need to adjust preferences using Privacy Choices or the cookie controls in the site footer.
Ongoing Review
We may review the website from time to time using a combination of manual review, browser testing, keyboard navigation checks, automated accessibility tools, user feedback, and developer review.
Because websites change over time, accessibility issues may occur despite these efforts. When an issue is identified, we review it and prioritize remediation based on severity, user impact, technical feasibility, and business operations.
Feedback and Assistance
If you experience difficulty using any part of this website, or if you need help accessing information, requesting service, submitting a form, or contacting East Coast Pipelines, please contact us.
When contacting us about an accessibility issue, please include:
- The page URL or feature involved.
- A description of the issue.
- The device, browser, or assistive technology you were using, if applicable.
- Your preferred contact method.
We will make reasonable efforts to respond, provide assistance, and address the issue where practical.
Or use the contact form provided on this website.
Alternative Access
If you cannot access a service request form, page, document, or feature on this website, you may contact us by phone or email. We will make reasonable efforts to provide the requested information or service through an alternative communication method.
No Guarantee of Complete Accessibility
East Coast Pipelines works in good faith to improve website accessibility. However, we cannot guarantee that every page, feature, document, embedded tool, browser combination, assistive technology combination, or third-party integration will be fully accessible at all times.
Accessibility may be affected by third-party code, user browser settings, device limitations, assistive technology differences, legacy content, PDFs, external links, embedded tools, and periodic website updates.
Related Policies
This Accessibility Statement should be read together with the website's related policies:
Updates to This Statement
We may update this Accessibility Statement as the website changes, accessibility practices evolve, or additional review is completed.
Last Updated: June 28, 2026